E-commerce assistant

An AI salesperson on your online store, 24/7.

It knows your catalogue, understands what the visitor is after and points them to the right product — answering the questions that block the purchase: size, material, compatibility, lead time, availability.

Store · shopping assistant

online
I'm after a warm jacket but not too bulky, around €150

Warm without the bulk, in that budget: here are three models in stock. The first is the warmest of the three.

  • Boiled wool

    Straight cut

    149 €

  • Lined parka

    Water-repellent

    139 €

  • Light quilted

    The lightest

    155 €

3 models available · size guide cited

Your catalogue
Product data, stock and prices read live — not a copy from yesterday.
24/7
Evenings and weekends, when half the carts get filled.
Nothing invented
An out-of-stock product is never recommended; what it doesn't know, it says.

A shopping assistant, concretely

In a shop, a salesperson listens, asks two questions and leads the customer to the right product. Online, the visitor is left alone with a grid of references and filters. The assistant restores that conversation: connected to your catalogue, product data and stock levels, it understands the need, recommends and explains why — without ever inventing a lead time or an availability.

Why your visitors leave without buying

A visitor hesitating between three references who gets no answer closes the tab. In a shop, someone would have helped them in thirty seconds.

01

The visitor is alone with hundreds of references and filters that don't replace advice.

02

Blocking questions — size, material, compatibility, lead time — arrive in the evening, unanswered until the next day.

03

The cart gets filled then abandoned for want of a detail that would have taken ten seconds.

04

The same questions come back by email and keep one person fully busy.

The journey, from visit to purchase

  1. 01

    They land on the store

    The assistant offers help without imposing, like a salesperson who stays available without hovering.

  2. 02

    They describe the need

    Use, size, budget, occasion: the conversation pins down what no filter knows how to ask.

  3. 03

    They get a selection

    A few products from your catalogue, in stock, with the reason for each pick.

  4. 04

    Their doubts are cleared

    Size, material, compatibility, delivery time: answers come from your own data, not from generalities.

  5. 05

    Or it hands over

    A complaint, an edge case, a pricing question: the assistant passes it to a human with the history.

Filters and a search bar, or an assistant?

Starting point

Filters and searchThe visitor must already know what they want.

A shopping assistantThey describe the need in their own words.

A specific question

Filters and searchA contact form, and an answer tomorrow.

A shopping assistantAn answer within a second, from your own data.

The choice

Filters and searchThirty references that all look alike.

A shopping assistantThree suggestions, and why those.

Out of stock

Filters and searchDiscovered at checkout.

A shopping assistantNever suggested: stock is read live.

What changes on your store

Advised, not left alone
The visitor gets the equivalent of a salesperson: a question, an answer, a direction.
Fewer blockers
The questions that make people abandon a cart get answered the moment they come up.
A catalogue that improves
Whatever the assistant can't find in your product data surfaces: that's the list of what your catalogue lacks.

Your data stays in Europe, and it stays yours.

All our guarantees

Everything runs on servers located in Europe (Microsoft Azure). Your data does not leave the EU.

Each client gets an isolated space. GDPR compliant, and you stay the owner of your data and of the code delivered.

No binding action — an email sent, a write to your ERP — goes out without a human validating it.

How we work

Fixed price, not time and materials
The price is set upfront and doesn't move. We iterate until it runs, at no extra cost — scope drift is our problem, not yours.
Quote within 24 hours
A 30-minute conversation, then a costed quote within 24 hours. Go-live takes one week to one month depending on complexity.
You can own it
On request, the solution is deployed on your environment and the code is yours. Otherwise we host and maintain it — it's an option, not a requirement.

Frequently asked

Shopify, WooCommerce, PrestaShop, Magento — and any store through its API or product feed. We connect to the existing catalogue, without rebuilding your site.

Yes: catalogue, variants, stock and prices are read at answer time. An out-of-stock product isn't recommended, and a lead time is never guessed.

From what the visitor says — use, budget, constraints — cross-referenced with your product data. It explains why it suggests a given model, and doesn't push what doesn't fit.

Yes: tone, vocabulary, level of familiarity, topics to avoid. It's your brand speaking, with the rules you set — including what the assistant is not allowed to commit to.

It says so and passes the conversation to a human, with its history. We prefer “let me check” to an invented answer that will produce a return.

We won't quote a percentage before seeing your store: it depends on your traffic, your catalogue and your margins. What we can measure from the first month is the questions asked, those left unanswered, and the conversations that end in a cart.

Fixed price, announced after a 30-minute conversation: it depends on catalogue size, number of languages and sources to connect. No per-conversation billing.

Shall we look at your case?

30 minutes to identify what AI can take over in your business — and a fixed-price quote within 24 hours. Free, no commitment.

Book a free 30-min audit