Packaging & distribution
AI in packaging and B2B distribution.
Quote requests, orders, technical questions, complaints, data entry: in B2B distribution, a large part of the day goes into admin. AI takes those tasks over one after another, without changing your tools.
- 20 h/week
- given back to the team across the whole workload: email, data entry, technical questions.
- 8 in 10 emails
- handled without human intervention — the rest goes to the right person, reply drafted.
- 5× faster replies
- on quote requests, which no longer sleep for two days in a mailbox.
What costs time in this trade.
Dozens of quote requests and orders arrive by email every day, mixed in with advertising.
Agents read every email, set aside what needs no action and pass the rest to the right person, with the reply already drafted.
Inbox ManagementSorting “small order” from “large volume” is a commercial judgement made by hand, email by email.
The judgement becomes a rule applied to every message: the orders team on one side, the market's account manager on the other.
Inbox ManagementReferences and quantities are retyped by hand from the email into the ERP, every day.
The useful data is extracted and pushed into the ERP; a human validates instead of typing.
Internal software rebuiltThe same technical questions keep coming back: compatibility, material, certification, packaging.
An assistant connected to your product data answers at any hour, cites its source, and hands over as soon as it leaves its scope.
Customer support & assistantsNew buyers and tenders get spotted too late, when they get spotted at all.
Daily monitoring surfaces what moves in your market and prepares the approach to the right contact.
Sales intelligence & outreachGaasch Packaging: the info@ inbox run by agents.
Every incoming email is read, classified and passed to the right person, with the reply drafted, including the call between a small order and a large volume. In production since early 2026, and since taken up by two other companies of the group.
What we deploy in this industry.
Shall we look at your case?
30 minutes to identify what AI can take over in your business, and a fixed-price quote within 24 hours. Free, no commitment.
Pick a time slotOr call +32 472 07 81 37